TERMS & CONDITION

1. Identification

The website [WEBSITE URL] (the "Website") presents Lugan, a residential development of 72 residences in two buildings, The Riverfront and The Hillside, on the Douro riverfront in Afurada, Vila Nova de Gaia (the "Project"). Lugan is jointly promoted by Velocity Investments and Grupo MCaetano.
The Website is owned and operated jointly, with equal responsibility, by the following two companies (together, "we", "us" or "our"), in accordance with Decree-Law 7/2004 of 7 January.
[VELOCITY LEGAL NAME] (Velocity Investments), tax number [VELOCITY NIPC], registered at [VELOCITY COMMERCIAL REGISTRY], with registered office at [VELOCITY REGISTERED OFFICE], email info@velocity-investments.com, telephone +351 912 606 501.
[MCAETANO LEGAL NAME] (Grupo MCaetano), tax number [MCAETANO NIPC], registered at [MCAETANO COMMERCIAL REGISTRY], with registered office at [MCAETANO REGISTERED OFFICE], email geral@grupomcaetano.com, telephone +351 226 109 039.
[If applicable: Real estate mediation for the Project is provided by [MEDIATOR NAME], AMI licence no. [AMI NO.], under Law 15/2013 of 8 February.]

2. Acceptance

By accessing or using the Website you agree to these Terms and Conditions. If you do not agree, please do not use the Website. These terms are complemented by our Privacy Policy and Cookie Policy.

3. Informative nature of the content

The Website is for information and promotional purposes only. Nothing on it constitutes a binding offer, a contractual proposal or a promise to sell.
Lugan is currently under development. Images, 3D renders, films, floor plans, finishes, furniture, landscaping, amenities and views are illustrative and artistic representations. They may not reflect the final built result, and materials and design details may change during licensing, design development or construction. Furniture and decoration shown are not included unless expressly stated in the contract.
Some images on the Website are AI-generated or AI-modified. This is disclosed in accordance with Article 50 of Regulation (EU) 2024/1689 (the EU AI Act).
Areas, dimensions, typologies, amenities and specifications are approximate and indicative. The binding information is that contained in the approved licensing project, the descriptive specifications and the purchase agreements.
Prices, availability and payment conditions are indicative, may change without notice and are only binding once confirmed in writing in a reservation or purchase agreement.
Where available, the energy class of each residence is shown as required by Decree-Law 101-D/2020 of 7 December. [If not yet issued: The energy certificate is currently being prepared and will be made available before the signing of any purchase agreement.]

4. Reservations and purchases

No purchase, reservation or payment can be completed through the Website. Any reservation, promissory contract (contrato-promessa de compra e venda) or deed of sale is governed exclusively by the specific written contracts signed between the parties, which prevail over the Website content.

5. Intellectual property

All content on the Website, including text, images, renders, films, plans, the Lugan name and logo, the Velocity Investments and Grupo MCaetano brands, graphic design and software, is owned by us or by our licensors, and is protected by Portuguese and EU intellectual property law. You may view and print content for personal, non-commercial use. Any reproduction, distribution, modification or commercial use without our prior written consent is prohibited.

6. Use of the Website

You agree to use the Website lawfully and in good faith. In particular, you must not submit false information through the contact form, use another person's identity, introduce viruses or malicious code, attempt unauthorised access to the Website or its systems, or use automated means to extract content.
7. Links to third-party websites
The Website contains links to third-party websites, such as the developers' own websites and an embedded map service. We have no control over them and are not responsible for their content, availability or privacy practices.

8. Liability

We make reasonable efforts to keep the Website accurate, up to date and available, but we do not guarantee that it will be free of errors or interruptions. To the extent permitted by law, we are not liable for damage arising from the use of, or inability to use, the Website, or from decisions taken solely on the basis of its content.
Nothing in these terms excludes or limits liability that cannot be excluded under Portuguese law, including liability for wilful misconduct or gross negligence, or your rights as a consumer under Law 24/96 of 31 July and Decree-Law 446/85 of 25 October.
9. Complaints and alternative dispute resolution
You may submit complaints through the electronic complaints book (Livro de Reclamações Eletrónico) at www.livroreclamacoes.pt.
Under Law 144/2015 of 8 September, consumers may refer disputes to an alternative dispute resolution entity. The competent entity is [ADR ENTITY, address and website]. Further information is available at www.consumidor.gov.pt.

10. Changes

We may change these Terms and Conditions at any time. The version in force is the one published on the Website on the date of your visit.

11. Governing law and jurisdiction

These terms are governed by Portuguese law. Any dispute shall be submitted to the courts of [COURT], without prejudice to the mandatory rules on jurisdiction that protect consumers.

12. Language

These terms are published in English. [If a Portuguese version is published: In case of discrepancy, the Portuguese version prevails.]

13. Contact

For any questions about these terms, you may contact either of us: Velocity Investments at info@velocity-investments.com or +351 912 606 501, or Grupo MCaetano at geral@grupomcaetano.com or +351 226 109 039.